FAQ

Do you service all types of pinball machines?

We specialize in electromechanical (EM) and early Solid State (SS) pinball machines manufactured by Stern, Bally, Gottlieb and Williams prior to 1985. 

Will you come to my house to fix my machine?

Absolutely! We offer in-home repair services across York Region and surrounding areas. For more details, please visit our In-Home Repair page.

Will you drive a long distance to fix my machine?

Possibly. If you are located in Southern Ontario but outside our typical service area, please contact us to discuss the possibility of a service visit. Travel cost will increase on a case by case basis.

Can you fix my pinball machine on extremely short notice?

Generally, no. However, depending on our schedule and your specific circumstances, we might be able to help. Please contact us for more information.

Do you service video arcade machines?

We do not typically service video arcade machines, especially those with original CRT monitors and circuit boards. While we focus primarily on pinball machines, we might take a quick look at your arcade game during a service visit upon request.

Do you service other types of electromechanical arcade machines, such as rifle games or pitch 'n' bats?

Generally, yes. We do service other types of electromechanical arcade machines. Please contact us for more information.

Where are you located?

We are based in Keswick, located  on the Northern district of York Region of Ontario, Canada.

How much does it cost to get my machine fixed?

We price our service on a case by case basis. Typically $150-300 (excluding parts) per visit. For specific pricing details, please refer to our Repair pages.

How is payment accepted?

We accept various payment methods including cash and electronic funds transfer,.

When can I drop off my machine?

Machine drop-off and pick-up are by appointment only. Please contact us to schedule.

Do you "restore" pinball machines?

We prefer the term "refurbish" because it more accurately describes the type of work we perform. We focus on making your machine play as well as possible. We do not perform playfield swaps, touch-up playfields, or repair cabinet carpentry and artwork.

Will you do a playfield swap?

No, we do not perform playfield swaps. Our focus is on refurbishing machines to ensure they play well.

Do you sell machines or parts?

We occasionally have machines for sale and might sell parts we have on hand. For details, please see the Shop page or contact us.